Privacy Policy

FluxIQ TV is a self-serve Connected TV advertising platform built and operated by TMH Technology Marketing Ltd. This policy explains what information we collect from the brands, agencies, and political organizations that use our platform (our "Customers"), and — because CTV advertising also involves delivering ads to household screens — what information is collected in connection with the delivery and measurement of those ads.

1. Information We Collect

We collect a few different categories of information depending on how you interact with FluxIQ TV:

• Account information. When you sign up, we collect your name, company name, email address, phone number, billing details, and country.
• Campaign information. Targeting settings, budgets, creative assets, QR code destinations, and the audience segments you build or select inside the platform.
• Delivery and measurement data. When a campaign runs, our supply and measurement partners provide us with data such as impressions, device and app type, city-level location, day-parting performance, QR scans, and conversion events tied to your campaigns.
• Usage data. Standard technical information about how you use our dashboard — IP address, browser type, pages visited, and actions taken — collected automatically as you use the Services.

2. How We Use Information

We use the information we collect to:

• Operate the platform, process billing, and provide customer support
• Deliver, target, and optimize the campaigns you build
• Generate reporting and analytics on campaign performance
• Improve and maintain the security of our Services
• Send you service updates and, where you've agreed to receive them, product and promotional communications you can opt out of at any time
• Comply with applicable law and enforce our Terms & Conditions

3. Cookies & Similar Technologies

Our dashboard uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used. Ad delivery on Connected TV apps also relies on device identifiers supplied by our supply and measurement partners, which allow us to measure impressions, frequency, and conversions, and to support retargeting campaigns you configure. You can control cookies through your browser settings; restricting them may limit some dashboard features.

4. How We Share Information

We do not sell your personal information. We share information only in the following circumstances:

• Service providers who help us operate the platform, process payments, or provide customer support, under confidentiality obligations
• Supply and data partners involved in delivering and measuring your campaigns, as described below
• Legal and safety reasons — to comply with the law, respond to lawful requests, or protect the rights, property, or safety of FluxIQ TV, our customers, or others
• Business transfers — if FluxIQ TV or TMH Technology Marketing Ltd is involved in a merger, acquisition, or asset sale, information may transfer as part of that transaction, subject to this policy

5. Advertising & Data Partners

To deliver campaigns across CTV apps, we work with supply partners (the apps and platforms carrying your ads), measurement partners (who verify impressions and track conversions), and, where you choose to use them, third-party audience data providers for targeting. These partners may collect device-level and viewing information in connection with ad delivery, governed by their own privacy practices as well as this policy.

6. Data Security & Retention

We use reasonable technical and administrative safeguards to protect information in our systems, including encryption of sensitive data in transit. No method of transmission or storage is completely secure, so we can't guarantee absolute security. We retain account and campaign information for as long as your account is active and as needed to meet legal, billing, and reporting obligations, after which it's deleted or anonymized.

7. Your Choices

You can update your account information at any time from your dashboard, unsubscribe from promotional emails using the link in those emails, and manage cookies through your browser. To request access to, correction of, or deletion of your information, contact us using the details below.

8. Children's Privacy

FluxIQ TV is a business platform intended for advertisers, agencies, and political organizations. It is not directed to, and we do not knowingly collect personal information from, anyone under the age of 18. If we learn we've collected information from someone under 18 without appropriate consent, we'll take steps to delete it.

9. Changes to This Policy

We may update this policy from time to time. If we make material changes, we'll post the updated policy here with a new "Last updated" date. Continued use of FluxIQ TV after changes take effect means you accept the updated policy.

10. Contact Us

Questions about this Privacy Policy or how your information is handled? Reach us at hello@fluxiqtv.com, or visit our contact page. FluxIQ TV is built and operated by TMH Technology Marketing Ltd.