Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of FluxIQ TV, the self-serve Connected TV advertising platform built and operated by TMH Technology Marketing Ltd ("FluxIQ TV," "we," "us," or "our"). By creating an account or using the Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By registering for an account, launching a campaign, or otherwise using FluxIQ TV, you confirm that you've read, understood, and agree to these Terms, as well as our Privacy Policy. If you're using FluxIQ TV on behalf of a company, agency, or organization, you confirm you have the authority to bind that entity to these Terms.

2. Eligibility & Accounts

You must be at least 18 years old and able to form a binding contract to use FluxIQ TV. You're responsible for keeping your account credentials secure and for all activity that happens under your account. Let us know right away if you suspect unauthorized use of your account.

3. The Services

FluxIQ TV lets brands, agencies, and political organizations plan, launch, and manage Connected TV advertising campaigns on a self-serve basis, including supply selection, audience targeting, budgeting and day-parting controls, conversion tracking, QR code generation, AI-assisted video ad creation, and retargeting. We may add, change, or discontinue features from time to time, and we'll try to give reasonable notice of any change that materially affects your active campaigns.

4. Campaign Content & Acceptable Use

You're responsible for the creative, targeting, and destinations used in your campaigns. You agree that content submitted through FluxIQ TV will not:

• Be illegal, fraudulent, deceptive, or infringe on anyone else's intellectual property or other rights
• Contain material that is obscene, hateful, or promotes violence or discrimination
• Violate applicable advertising standards, broadcast regulations, or, for political and issue advertising, applicable disclosure and disclaimer requirements
• Attempt to manipulate delivery, measurement, or billing systems, including through fraudulent traffic or clicks

We reserve the right to reject, pause, or remove any campaign that we reasonably believe violates these Terms, and to suspend or terminate accounts that repeatedly do so.

5. Fees & Payment

Signing up for FluxIQ TV is free. Campaigns are billed on a pay-as-you-go basis, calculated on a cost-per-thousand-impressions (CPM) basis against the budget and CPM cap you set. There's no monthly minimum and no long-term contract — you can pause or stop a campaign at any time, and you'll only be billed for impressions actually delivered. Payment is due according to the billing method on file with your account.

6. Intellectual Property

FluxIQ TV, including its software, design, and the FluxIQ TV name and marks, is owned by TMH Technology Marketing Ltd and protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the platform to run your campaigns while your account is in good standing. You retain ownership of your own creative assets, brand materials, and data; by uploading them, you grant us the license needed to deliver, display, and report on your campaigns as directed by you.

7. Third-Party Supply & Data

Delivering your campaigns depends on inventory and data made available by third-party CTV apps, supply partners, and audience data providers. We work to maintain reliable access to this supply, but we don't control these third parties and can't guarantee the availability, accuracy, or continuity of any particular app, data source, or audience segment.

8. Disclaimers & Limitation of Liability

FluxIQ TV is provided "as is" without warranties of any kind, express or implied, including any warranty that the Services will be uninterrupted, error-free, or that any particular campaign result will be achieved. To the maximum extent permitted by law, TMH Technology Marketing Ltd will not be liable for indirect, incidental, or consequential damages arising from your use of the Services, and our total liability for any claim relating to the Services is limited to the amounts you paid us in the twelve months before the claim arose.

9. Termination

You may stop using FluxIQ TV and close your account at any time. We may suspend or terminate your account if you violate these Terms, engage in fraudulent or harmful activity, or if required by law. Fees for impressions already delivered remain due upon termination.

10. Changes to These Terms

We may update these Terms from time to time. We'll post the updated version here with a new "Last updated" date, and material changes will be communicated by email or in-product notice where practical. Continuing to use FluxIQ TV after changes take effect means you accept the updated Terms.

11. Contact Us

Questions about these Terms? Reach us at hello@fluxiqtv.com, or visit our contact page. FluxIQ TV is built and operated by TMH Technology Marketing Ltd.